Q1: What really makes the SSEL Six Sigma Live eLearning Courses with VoIP
revolutionary and innovative?
A1: The technology of the delivery methodology and the
immediate and direct application to the learnerís real-world challenges make
the SSEL eLearning course revolutionary and innovative. Before the Internet
Age phone connections were a must-have in a live eLearning or distance
learning program. The services were intermittent and expensive in all
countries but the United States.
That is no longer an issue because most of the countries who participate in
the global supply chain are broadband capable. Therefore using the Internet
for voice communication (VoIP) is the best way to connect with them. This
allows the program to be offered globally. Any company can have all of its
global team members participate in the same program.
Six Sigma eLearning, LLC , a New
Jersey based Six Sigma Quality consulting and
training organization, is the only firm in our industry to offer
corporations, government agencies, global clients and individual learners the
revolutionary Internet Age Knowledge Delivery System: Interactive eCourse
Technology (IET). SSELís IET originated as a Six Sigma DMADV project, and
carefully developed over 30 months. IET provides users with VoIP and
synchronous, live eLearning. Our learners report that the IET is a unique
contribution to Six Sigma training that greatly improves the user experience,
especially when compared to the traditional asynchronous (pre-recorded)
IET is a Virtual Classroom that provides worldwide
learners live, instructor-lead, highly interactive, online Six Sigma
eCourses, Testing, and Certification anywhere and at anytime. Our learners
report that IET offers the best product/price/performance ratios with savings
up to 70% -- when compared to all of the costs associated with the
traditional classroom. Finally, our affiliation with the Institute
of Industrial Engineers that
forms the SSEL global training alliance brings a new dimension to the SSEL
platform. IIE adds depth, experience, credibility, and knowledge that will
benefit the entire quality community of consultants, engineers, employees,
managers, executives and other interested parties.
IIE requires the direct application and exam as
requirements of this program. Learners will immediately begin to apply the
tools to an existing company project. The online discussions with other
participants and the mentoring and guidance of the facilitator and IIE
resources help the project application be more on-target. Companies have documented
substantial savings using this method before the program is even completed.
SSEL Six Sigma eCourse benefits:
Reduce training costs up to 70% compared to all costs of
the traditional classroom.
Accelerate learning time, improve employee satisfaction and
Create deeper, broader Six Sigma organization knowledge
and move up the Sigma Level to Organization Excellence.
Reduce employee resistance by simultaneous global
Increase employee competence, readiness, and ability to
implement process improvement projects.
Provide flexible, consistent, training anywhere and at
Deliver employee competency improvement at greatly reduced
cost, in half the time, and double employee retention rate.
Learn the proven Six Sigma methodology that has generated
savings of $427 billion.
Q2: What does the unique SSEL Virtual Classroom offer that
traditional classroom training or prerecorded (asynchronous) training doesnít
A2: SSELís IET offers much greater convenience, greater interactivity
through special internet-based learner participation tools, and substantially
reduced costs when compared to all the costs associated with the traditional
classroom. IET offers many unique
user-friendly benefits when compared to traditional pre-recorded eLearning.
IETís unique VoIP feature offers learners and instructors live voice
communication in real-time to freely ask/answer questions, exchange ideas,
take/view instant learner polls/quizzes. IET also offers remarkable
internet-based shared learning activities like: (a) the ability to share
computer desktops, (b) web browsers, (c) web sites, (d) video clips, (e)
software applications/programs like, Excel, PowerPoint, Word, and more.
Moreover, all of these interactive learning activities are shared
simultaneously by all learners at the speed of live, in real-time, and at any
All of this means that if a learner wants to share a
spreadsheet directly associated with the project at hand, he or she can pull
up that spreadsheet and everyone in the session can see it and discuss it.
Learners can take the entire class to a virtual monitoring system to see the
before and after effects of classroom theory put into action. In a
pre-recorded, eLearning program with no access to a subject matter expert,
the learner may complete the program and not be able to apply the learning.
Q3: How does the SSEL virtual classroom offer savings up
to 70% when compared to the costs associated with traditional classroom
A3: There are three considerations to take into account
when evaluating cost comparisons between the two training methods: Most
traditional off-site classroom training versus eLearning: (1) Actual Tuition
Cost, (2) Travel and Lodging Cost, (3) Diverted Labor Cost.
The table below describes the dramatic cost saving
benefits available from an SSEL/IIE eCourse in Six Sigma Black Belt training
and certification. This is the
estimation for one participant/learner spending three hours online per
session compared to losing a full day of work (Diverted Labor, column 2, row
IIE / SSEL Course
SAVINGS: $ (%)
Tuition Fee/per learner
$10,000/Average List Price
*Travel and Lodging (Est.)
$1,000 per trip
- 0 -
*Diverted Labor from Work
TOTAL COST and SAVINGS
[*NOTE: During SSELís research and development phase of
the DMADV project to develop its new eLearning program: Interactive eCourse
Technology (IET), the team discovered the works of Dr. Marc J. Rosenberg, an
acknowledged expert in the filed of eLearning. The *cost category items above
are based upon his vast experience, and are outlined in the book: eLearning,
Strategies for Delivering Knowledge in the Internet Age - by Dr. Rosenberg.
Refer to pages 218-219 of the book for greater details of the cost comparison
between eLearning versus the traditional classroom].
Q4: What is the Six Sigma content covered in the SSEL
A4: In the above captioned SSEL Six Sigma Black Belt
eCourse we cover the entire generally recognized American Society for Quality
Body of Knowledge (ASQ/BOK) associated with Six Sigma Black Belt advanced
course, that includes: (i) Certification Overview, (ii) Enterprise-wide
Deployment, (iii) Business Process Management, (iv) Project Management, (v)
Define phase of DMAIC, (vi) Measure phase of DMAIC, (vii) Analyze phase of DMAIC,
(viii) Improve phase of DMAIC, (ix) Control phase of DMAIC, (x) Lean
Enterprise, and (xi) DFSS Ė Design For Six Sigma.
Q5: Are any of the SSEL eCourses approved for college
A5: Yes. The IIE-SSEL Six Sigma Black Belt eCourse has
been evaluated by the American Council on Education which has recommended
that the course is equivalent to three (3) graduate semester hour credits in
statistics for quality assurance and three (3) graduate semester hours in
statistical process control or design of experiments (Total of 6 graduate
semester hour credits). Contact your college or university to see if the
course will be accepted towards a degree. For additional information check
the American Council on Education at http://www.acenet.edu.
Q6: What are the available SSEL Live Online and
On-Demand eCourses and prices, and do the SSEL eCourses require
application to an on-the-job project? If so, what does this mean and what does
it entail for the learner?
A6: SSEL currently offers clients eight Live Online Six
Sigma, and Lean Six Sigma eCourses. The Six Sigma eCourses include: (i) SSEL
Certified Green Belt (basic course) List Price: $1,897/per learner, (ii) SSEL
Certified Green Belt (intermediate course) List Price: $2,197/per learner,
(iii) SSEL Certified Black Belt (advanced) List Price: $2,997/per learner,
(iv) ASQ Certified Green Belt List Price: $2,197/per learner, (v) ASQ
Certified Black Belt List Price: $2,997/per learner, and (vi) IIE Certified
Black Belt, List Price: $6,095/per learner. The Lean Six Sigma eCourses
include: (i) SSEL Certified Green Belt (basic course) List Price: $2,197/per
learner, and (ii) SSEL Certified Black Belt (advanced) List Price: $2,997/per
SSEL offers clients fifty-five (55) On-Demand eCourse and
eModules. Click below links for details:
On-Demand Six Sigma eCourses (4)
On-Demand Lean eModules
On-Demand Six Sigma eModules(42)
[Notes: (1) Corporate multiple-learner price discounts
apply and are based upon the number of eLearners attending a specific eCourse
on the same dates and times), (2) The On-Demand Black Belt and Green Belt
eCourse, and the IIE Certified Black Belt course requires application to
an on-the-job project. The project training methodology follows: (a) The
eLearner works with their manager to identify and select a Six Sigma process
improvement project, that when completed will improve the effectiveness,
efficiency, improve process quality, increase customer satisfaction, develop
employee team members, and create cost savings for the company, (b) After
selecting the project, the learner is required to prepare a Six Sigma Project
Charter, and to act as the Project Manager to lead the Six Sigma team members
to complete a DMAIC process improvement project to successful
conclusion. The SSEL certified instructor will
conduct discussion sessions to answer questions on the selected
project, clarify concepts, and help the learner apply them as well as to
give feedback on the learner's project].
Q7: Is there any information regarding the Six Sigma
performance for corporations that have adopted the methodology?
A7: The iSixSigma magazine issue dated January/February
2007 reports the performance of Fortune 500 companies that have deployed Six
Sigma methodology. iSixSigma discovered validated savings of $427 billion!
The actual savings would be greater if the researchers had included
government agencies, Fortune 1,000 companies, smaller companies and foreign
Q8: What have the SSEL eLearners said about their
experience with the Virtual Classroom?
A8: The learners tell us that: (a) they really like SSELís
ability to deliver eCourses right to their computer 24/7, or any time or day
of the week that offers users great convenience, (b) they feel the high
degree of interaction between the Instructor and the Learner creates the most
fertile learning environment available, delivered in a style that is a
conversation, not a lecture, (c) they shopped prices on the internet an
believe that SSELís offer is the most cost-effective, time-efficient, top
quality live training offering available. Finally, the Voice of the Customer
(VOC) is an important aspect of what we do. This is demonstrated in our Learner
Satisfaction Poll (LSP) that is taken after every eClass is completed.
SSELís LSP measures three metrics of learner satisfaction:
(1) Clarity of eCourse Materials, (2) Is SSEL Meeting your Expectations, and
(3) Instructor Effectiveness. SSEL is pleased to report that the average of
all Learner Satisfaction Polls to date is an A = Excellent, (Scale ranges
from A = Excellent through F= Failing).
Other important facts are that SSEL is fortunate to have
the good will of two recognized Six Sigma leaders who are SSEL Advisory Board
Members: Eric Maass and George Eckes. Eric is with Motorola and is one of the
original creators of Six Sigma methodology. George is the President of Eckes
and Associates, Inc., and is one of the most widely read Six Sigma authors.
Q9: What equipment is required for eLearners to
participate in the SSEL Virtual Classroom with its VoIP sound system?
A9: To fully participate in the highly-interactive,
user-friendly, SSEL Virtual Classroom each learnerís computer should be
equipped with either: (i) a head set and microphone (preferred), or (ii)
sound speakers and a microphone. That enables multiple learners from multiple
locations in the world to hear and speak freely to all of the other learners,
and the instructor.
Q10: What is the SSEL company contact information?
A10: Name: Marc St.James, Marc@SixSigmaLive.net
Title: CEO and
Company: Six Sigma eLearning, LLC.
Address: 47 Chelmsford Court, Marlton,